Retail Support & Operations Graduate
Kick off your career with VPZ as a Retail Support & Operations Graduate. Blend data analysis with hands-on store work, support leaders, and drive better sales and customer experience.
About us
VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great chance to join us as we continue to grow
About the Role
This is an exciting opportunity for a graduate to gain hands on experience within a dynamic retail environment. Based in store with scope to travel, you will play a key role in supporting the Head of Retail by combining data analysis with day to day operational and administrative support.
You will help translate data into actionable insights, identify business trends, and highlight opportunities to improve store performance and customer experience.
Key Responsibilities
Analyse retail performance data to identify trends and insights
Produce regular reports and dashboards to support decision making
Assist the Head of Retail with administrative tasks, including reporting, scheduling, and communications
Monitor retail KPIs and flag risks or opportunities for improvement
Support planning and execution of retail initiatives and promotions
Work closely with store teams to understand operational challenges and performance drivers
Provide data driven recommendations to enhance sales, efficiency, and customer experience
Maintain accurate records and ensure data integrity across systems
Skills & Experience
Recent graduate (Business, Economics, Data Analytics, or related field preferred)
Strong analytical skills with the ability to interpret and present data clearly
Proficiency in Excel (knowledge of tools like Power BI, Tableau, or similar is a plus)
Excellent organisational and administrative skills
Strong attention to detail and problem-solving ability
Confident communicator, able to work with both store teams and senior stakeholders
Commercial awareness and interest in retail trends
Personal Attributes
Proactive and eager to learn
Curious mindset with a passion for understanding business performance
Able to manage multiple tasks in a fast-paced retail environment
Collaborative team player with a hands-on attitude
Why Join Us?
Unique opportunity to work at the heart of retail operations in a store environment
Exposure to both strategic decision-making and day-to-day retail execution
Development of analytical, commercial, and operational skills
A fast-paced, engaging role with real impact on business performance
- Department
- Retail
- Locations
- VPZ Linlithgow
About VPZ
VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK, and we're not stopping there. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training. Sunday Times Virgin Fast Track 100, 2018 & 2019.