About Us

VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great chance to join us as we continue to grow.

About the Role

This is an exciting opportunity for a graduate to launch a career in Learning & Development (L&D) within a dynamic retail environment. You will play a key role in ensuring our retail teams have the skills and knowledge to excel.

Based in store with scope to travel, you will support the growth of our people by assisting with the creation, delivery, and tracking of high impact training programmes. You will work closely with store teams to bridge skills gaps and help drive a culture of continuous improvement and excellence in customer service.

Key Responsibilities

• Support onboarding and training programmes to ensure new retail team members are set up for success.

• Assist with the creation and delivery of engaging learning content, including e-learning modules, workshops, and printed guides.

• Work directly with store teams to identify specific development needs and training opportunities.

• Support the rollout of sales training initiatives to enhance store performance and the customer journey.

• Track training completion rates and monitor the effectiveness of learning programmes using data and feedback.

Skills & Experience

• Recent graduate with a strong interest in Learning & Development, HR, or Retail management.

• Strong communication skills, with the ability to present information clearly and confidently to different audiences.

• Excellent organisational skills and the ability to manage multiple projects at once.

• Proficiency in digital tools, including PowerPoint and Excel (any previous exposure to an LMS is a plus).

• Creative approach to designing content that is both educational and engaging.

• Previous retail or sales experience is highly preferred, as it helps you understand the environment our teams work in.

• Any exposure to coaching, training, or people development (even in a voluntary or university society capacity) is an advantage.

Personal Attributes

• Proactive and eager to learn the intricacies of the L&D function.

• People oriented with a genuine passion for helping others grow and succeed.

• Adaptable and comfortable working in a fast paced, ever changing retail landscape.

• Collaborative team player who is happy to get "hands on" in a store environment.

Why Join Us?

• Real world L&D experience at the heart of a national retail operation.

• Creative freedom to help shape the way our teams learn and develop.

• Exposure to the full training lifecycle, from identifying a need to evaluating the final result.

• A fast paced, engaging role where your work directly impacts the skills and confidence of over 190 store teams

We can provide you with great career progression opportunities, and industry leading training.

You will also receive a 25-50% discount on products in store, and access to ever expanding staff incentives and bonuses.

Please ensure you apply with an up-to-date CV.

Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening and right to work checks.